Privacy Policy

last updated January 31, 2012

OVERVIEW

This document describes Highland Automotive (hereafter referred to as HIGHAUTO) policy regarding personal information, ongoing communication, site security and overall site usage of HighlandAutoRepairs.com. These provisions apply solely to online activities and are not necessarily applicable to practices HIGHAUTO may engage in outside of HighlandAutoRepairs.com. Use of the website signifies your agreement to the terms and conditions of use set forth in this document. If you do not agree to these terms, you may not access or otherwise use this website.

COLLECTION OF PERSONAL INFORMATION

On occasion we ask for personal data on this website. The information is used to fulfill requests you've made of us, such as e-mail updates. By voluntarily providing personal information, you are consenting to the collection and use of your personal information in accordance with the terms of this Privacy Policy. You may choose not to use any service that requires the use of your personal information in a manner not described in this Privacy Policy. Your use of HighlandAutoRepairs.com will be considered as your consent to the use of your personal information in the way described. The request for e-mail communication or contact from the HIGHAUTO may result in the collection of (but is not limited to) the following information:

* First, Last Name
* Email Address
* Telephone
* Street Address, City, State, Zip Code
* Car Ownership details (ex. Model, Year)
* Car Repair Service Requests
* Optional Information (ex. contact email inquiries)

SECURITY OF PERSONAL INFORMATION

We exercise reasonable care to protect your non-public personal information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. So while we strive to protect your non-public personal information, we cannot guarantee the security of any information you transmit to us or receive from us. This is especially true for information you transmit to us via e-mail. We have no way of protecting that information until it reaches us. Once we receive your transmission, we maintain physical, electronic and procedural safeguards to protect your personal information. We may disclose information, including non-public personal information, in special cases when we have a good faith belief that such action is necessary to: (a) conform to legal requirements or comply with the legal process such as, but not limited to, situations when we are required to do so by federal, state or local laws and regulations or when we receive a subpoena or are ordered by a court to do so; (b) protect and defend our rights; (c) act to protect the interests of our users or others. Additionally, we may, without notice to you, provide aggregate statistics about visitors to the website(s), such as volume, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personal information.

TRANSMISSION OF INFORMATION

All personal data provided to HIGHAUTO online will be handled in accordance with the HIGHAUTO Online Privacy Practices. You are prohibited from posting or transmitting to or from this website any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material, or any other material that could give rise to any civil or criminal liability under the law.

THIRD-PARTY LINKS

HighlandAutoRepairs.com may contain links to other sites, including those of our business partners. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the privacy practices employed by other sites and those other sites have not agreed to our privacy policy. Visit those sites for information regarding their privacy policy prior to providing personal information. The links we provide on HighlandAutoRepairs.com are there for your reference and convenience. We do not control any of these websites, nor are we responsible for their content. HIGHAUTO does not imply any endorsement of the material on such websites or any association with their operators by including these links on HighlandAutoRepairs.com. If you decide to access any of these websites you do so entirely at your own risk and you should be aware that upon using these links you will leave HighlandAutoRepairs.com.

GOOGLE ANALYTICS

HighlandAutoRepairs.com uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of HighlandAutoRepairs.com. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

MODIFICATION OF TERMS AND CONDITIONS

HIGHAUTO reserves the right, at its sole discretion, to change, modify, add or remove any portion of this Agreement, in whole or in part, at any time. Modification of changes in the Agreement will be posted on the website. HIGHAUTO may change, suspend or discontinue any aspect of the website at any time, including the availability of any website feature, database, or content. HIGHAUTO may also impose limits on certain features and services or restrict your access to parts or all of the website without notice or liability. By using this website you agree to be bound by any such revisions and should therefore periodically visit this page to determine the current terms of use to which you are bound.

QUESTIONS ABOUT OUR PRIVACY POLICY

If you have questions about our privacy policy, contact us by e-mail or write us:
Highland Automotive, 5830 San Fernando Road, Glendale, CA, 91202

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